Carousel Industries to Manage Expanding Customer Base for Cisco

By CIOReview | Tuesday, March 8, 2016
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FREMONT, CA: Carousel Industries, which solves business problems by consulting, integrating and managing technology solutions has made an alliance to contribute to corporate growth for IT giant, Cisco. Following the agreement, Carousel will cater Cisco solutions to its increasing customer base, while broadening its Managed Services Capabilities (MSP).

“A foundational element of Carousel’s continued success is our ability to transform and meet the rapidly evolving needs of our customers,” commented James Marsh, Chief Revenue Officer of Carousel. “By partnering with Cisco, we increase our relevance to our customers as a business partner and trusted extension of their IT teams.”

“Our new cooperation with Cisco is in direct response to customer demand and the increased market opportunity we have seen, which is particularly apparent in managed services,” he continued. “Since our inception, Carousel’s strategy has been to partner with best-of-breed technology manufacturers and solve the unique needs of our customers. This partnership is the natural next step in our ongoing effort to expertly map technology solutions to our clients’ business challenges.”

The immediately effective partnership with Cisco must strengthen Carousel’s leadership position as a national MSP. Carousel has been invited on board to provide round-the-clock support for customers utilizing Cisco technologies for critical business functions. Under the terms of the new agreement, Carousel is authorized to resell the entire Cisco portfolio of networking, security, data center, and collaborative solutions.

As a deliberate nationwide launch strategy, Carousel plans to deliver Cisco solutions in the northeastern portion of the U.S.  As the market expands, Carousel will continue to invest in highly skilled resources, attain specialized certifications, and provide additional services to drive customer success.

Carousel Industries is headquartered in Exeter, RI has offices at 30 locations across the US. With over 1,000 employees, including approximately 250 service technicians, are deployed across the country serving the needs of customers nationwide.

“Carousel has deep expertise in designing, implementing, and supporting communication and networking solutions for more than 6,000 customers across the U.S.,” commented Jeff Gardner, Chief Executive Officer of Carousel. “As technology and user demands continue to evolve, Cisco arms us with a wide array of cutting edge solutions to help create new opportunities and add incremental value to our national customer base.”