How eLearning Simulation Software Helps in Training
To ensure that an organization's operational efficiencies improve, the employees must be proficient in using the software applications required for day-to-day operations.
FREMONT, CA: eLearning simulations are an effective method of training employees on everyday on-the-job tasks. Whether companies want their staff to learn how to interact with a customer, operate equipment, or interact with software, simulation software provides ample opportunity to practice reducing overall training time and cost.
The three primary types of simulations that can be created for various training purposes are listed below, along with examples of different eLearning simulation software designed for these purposes.
Dialogue Simulation Software
A dialogue simulation software is a role-playing game that simulates a real-world conversation with a customer, a colleague, or an individual. It effectively trains sales representatives, customer service representatives, and other individuals whose jobs require effective communication. They can practice their communication skills in a safe environment – without the risk of jeopardizing a deal or damaging client relationships – by using a dialogue sim. Each dialogue requires learners to overcome real-world obstacles, such as establishing contact with a potential customer, properly presenting a product, or overcoming a client's objections.
The followings are three software solutions for creating engaging dialogue simulations.
- iSpring Suite Max
- Articulate 360
Simulation software tools
A simulation software represents the software that enables it to demonstrate its key features and functionality. This is an excellent way to quickly train the employees to use a new app or explain how the program works to the customers.
There are numerous tools available that enable creating screencasts that demonstrate a series of steps and even include visual cues for each step so that learners can easily repeat the actions. However, only a few of them enable creating software simulations in which learners can practice those steps. Below are a few of these tools.
- Adobe Captivate 2019
- Atomi ActivePresenter 8
Behavioral Simulation Software
Behavioral simulation softwares are similar to dialogue sims in some ways. Additionally, they can replicate real-world scenarios and allow learners to practice their skills in a safe environment. Behavioral sims are frequently educational games that resemble traditional video games, complete with characters and branching scenarios, but are designed for educational purposes rather than entertainment. They can, however, be created as virtual reality (VR) or augmented reality (AR) simulators as well.
Numerous industries, including defense, scientific exploration, healthcare, emergency management, engineering, and city planning, use such simulations. For instance, there are serious games that are used to train and recruit soldiers, as well as virtual reality simulations that are used to train doctors. Now, let's look at some tools for creating engaging behavioral simulations.
- Vuforia Enterprise AR Suite
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