Opower to look into the New Energy Efficiency Program

By CIOReview | Tuesday, February 2, 2016

FREMONT, CA: The Greater Toronto Area and Central Ontorio based PowerStream and Collus PowerStream, community-owned energy companies have recently selected on Opower to deliver the first behavioral energy efficiency program under the Minister of Energy’s Conservation First Framework. Opower will now collaborate with PowerStream and Collus PowerStream in bringing the customer satisfaction through personalized, timely, and proactive updates and messages in order to save the customers from energy and money on their monthly bills.

Speaking about the novel initiative, Maurizio Bevilacqua, PowerStream Board Chair and Mayor of the City of Vaughan says, “These new tools that empower our customers to save money and energy demonstrates PowerStream and Collus PowerStream’s commitment to provide a high quality service experience, and the program will also help in leading the way towards supporting new conservative First Framework.”

Behavioral energy efficiency takes into account human psychology to encourage energy savings. Opower’s Home Energy Reports (HERs) will be offering customers to identify ways to lower their energy consumption and save money. These reports are coupled with behavioral science and Big Data analytics in order to deliver accurate and useful data and all essentials about household’s energy use—if they are in line with similar-sized homes, and local weather patterns. “It’s exciting to see yet another competitive international utility delivering our innovative customer engagement platform to their customers,” says Opower CEO Dan Yates. “Investing in the customer experience is the mark of a truly cutting edge utility, and Opower is glad to help PowerStream drive business value and customer satisfaction through our program,” Yates goes on to say.

Opower to its credit holds credence in processing mammoth of data on household energy in comparison to other companies. This will provide an opportunity to the PowerStream customers to obtain accurate energy insights available to the utility industry.

About Powerstream

PowerStream is a community-owned energy company delivering power and related services to more than 375,000 customers located immediately north of Toronto and in Central Ontario. PowerStream is jointly owned by the cities of Barrie, Markham, and Vaughan.

About Opower

Opower is an enterprise software company providing a customer engagement platform through digitized communications that can drive energy savings, increase customer engagement and satisfaction, and lower customer operation costs.

About Collus PowerStream

Collus PowerStream is a jointly-owned utility by the Town of Collingwood and PowerStream providing reliable electricity to customers in Collingwood and Thornbury.