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Optimizing Business with Pragmatic CIO Strategies

By CIOReview | Tuesday, August 21, 2018

It is no surprise that CIOs are buckling under the pressure of keeping pace with today’s rapidly changing, fast-paced, disruptive business environment. As customer expectations continue to grow, IT sectors become more strategic and turn toward CIOs to lead their digital transformation, drive revenues, and win customers over. With all those new responsibilities, it is imperative that the CIOs closely align IT departments with the business requirements. But, balancing conventional IT responsibilities and the new digital transformational challenges is no easy feat. There needs to be a guideline as to how to achieve the perfect equation between the two. Let us have a look at three vital drivers to assist CIOs in supporting their company’s business objectives and achieving that feat.

First and foremost is a highly available business platform. A sturdy, secure core business platform is fundamental for running any business. Though the enterprise resource planning (ERP) systems form the base for business operations, a business platform supports critical business functions across all locations worldwide. Reliable, responsive support is fundamental in mitigating any issue that occurs and ensuring a smooth business operation. This support solution in the business platform must deliver high performance and availability at all times.

Second, we have innovation. Driving fast innovation in an era of digital disruption should be the primary goal of the IT department. In order to facilitate rapid innovations, the IT department is required to provide business stakeholders with modern business models and analytics to uphold the ongoing digital transformation. With the teams exploring new models and infrastructures for business stakeholders, CIOs must capitalize on new ideas to market and grab new opportunities they come by. But, the primary focus remains fixated on agility, efficiency, and ‘price for performance’ with rapid delivery and continuous governance while driving innovations to bolster business value. The third driver is an optimized IT cost to fund business initiatives. CIOs must ensure an optimized IT cost to power business growth. From eliminating waste and improving operational efficiency to prioritizing initiatives, controlling the costs is vital for funding main business objectives and to drive innovations. Majority of IT costs are made up of infrastructure and operations, so an effective cost reduction is based on economies of scale, modernization, and staff productivity. With this advanced generation of technology, decreased cost per unit, easy usage, and superior performance allow for a productive workforce and seamless operations. Making IT costs transparent enables CIOs to optimize core ERP systems usage and grow their businesses to stay ahead of their competitors.