AVST to Deliver Cloud-based CX-E Solution

By CIOReview | Tuesday, March 8, 2016

ORLANDO: Applied Voice & Speech Technologies, Inc. (AVST) has announced that its CX-E enterprise class Unified Communications (UC) solution will be delivered from cloud platform. AVST’s latest offering will enable businesses to leverage state-of-the-art, cloud-based UC applications. The company’s flexible new licensing and delivery options will allows users to leverage all the exclusive features, resiliency and interoperability of premise-based solution CX-E after integrating with subscription-based cloud model. The customers will now have the benefits to deploy the CX-E on any of these three network structures ­–premise, hybrid or cloud.

CX-E's new cloud-based model will deliver broadest UC interoperability to any IT Infrastructure including resilient and scalable architecture with enhanced unified and voice messaging services. The avant-grade UC solutions will offer secure UC mobile client for iPhone and Android along with speech-enabled personal assistant and automated attendant system. In addition, it will also feature communications-enabled business process solutions including IVR.

The announcement of revamped and ductile CX-E solution is catering the technological revolutions of UC cloud services. The cloud-based UC end-user spending is expected to accelerate from 28 percent of spend in 2015 to 41 percent of UC spend by 2020. The customers are thriving for the cloud-based acquisition approaches and they are driven by increased end-user acceptance. The UC solution providers are also latching on to the opportunity by enhancing their cloud service offerings and delivery capabilities.

"We're bringing the freedom of choice to our customers to consume and deploy AVST's world-class UC technology in the form factor of their choice including premise, hybrid or cloud -- and have the flexibility to change their mind in the future," says Hardy Myers, President and CEO, AVST. Further he adds, "We have set the bar for UC interoperability in the enterprise, and now we are raising it by making all of the features of our premise-based solution accessible from the cloud. This new cloud delivery model for CX-E meets the needs of enterprises seeking to achieve greater elasticity in their UC solution deployment model and shifts the consumption model from a CAPEX to an OPEX paradigm."